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Straight answers about scores, background checks, the accounts in a footprint, billing, and what to do when something looks wrong.
Your first score or background check, step by step.
Type one handle, confirm the accounts, pay once, and get the unified score in 10–30 minutes.
A one-time full-history brand-safety scan: pick Quick or Verified, confirm the accounts, and read the report in about 1–2 hours.
A score is a recent-window trust number you can monitor over time; a background check is a one-time full-history inspection with no number.
What the number means, how it is built, and what moves it.
Quick vs Verified, what gets scanned, and how to read the report.
Both cost $29.99. Quick scans public history now; Verified adds creator-authorised content after the creator consents.
Findings by category and severity, each with its evidence and — for legal matters — its outcome. Unreviewed detections are labelled.
How we find a creator's accounts, and how to fix a wrong one.
Every account is fetched and checked against the creator before it joins a footprint. Here is what each label means.
Remove a stranger's account from a card before you add the creator, correct a handle, or add an account we did not find.
Daily checks, alerts, digests, and campaigns.
Prices, credits, invoices, refunds.
One creator is one score, any number of platforms. $9.99 each, cheaper after 50 in a month, or prepay credits that never expire.
A credit or charge that did not deliver a score comes back automatically. A background check pays for the search, so it is not refunded when the search finds nothing public.
Claiming your profile, your score, and contesting a flag.
Creators can claim their footprint, correct their accounts, and see exactly what brands see.
Every flag shows the post behind it. If the detection is wrong, tell us — reviewed false positives are retired and stop counting.
Scoring and background checks from your own tools.
What we read, what we never do, and how to reach us.
Quick questions and bug reports: [email protected]. Include the creator’s name or the page you were on. Want a walkthrough instead? Use Book a demo at the bottom right.