Legal

Terms of Service

The rules that govern your use of CreatorScore. Please read them carefully before using our platform.

Effective Date: February 16, 2026 · Last Updated: February 16, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and CreatorScore, Inc., a Delaware corporation (“CreatorScore,” “Company,” “we,” “us,” or “our”). These Terms govern your access to and use of the CreatorScore website at creatorscore.io, our APIs, dashboards, embeddable widgets, and any related services (collectively, the “Services”).

By creating an account, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

1. Definitions

  • “Content” means all text, data, scores, analytics, reports, software, graphics, images, audio, video, and other materials available on or generated by the Services.
  • “CreatorScore Data” means all scores, risk reports, analytics, AI-generated analyses, dimensional breakdowns, and any other output produced by our proprietary algorithms and models.
  • “User Content” means any data, text, images, reviews, or other materials you submit to the Services.
  • “Creator Profile” means the publicly accessible page displaying a creator’s score, analytics, and related information.
  • “Platform” means any third-party social-media service from which we collect publicly available data (e.g., YouTube, Instagram, TikTok, X/Twitter, Twitch, LinkedIn).

2. Eligibility

You must be at least 16 years old to use the Services. By using the Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Account Registration & Security

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete registration information.
  • Maintain and promptly update your account information.
  • Keep your password confidential and not share your credentials with any third party.
  • Immediately notify us at [email protected] of any unauthorized access to or use of your account.
  • Accept full responsibility for all activity that occurs under your account.

We reserve the right to suspend or terminate accounts that violate these Terms, contain inaccurate information, or remain inactive for more than 12 consecutive months.

4. Subscription Plans & Payment

4.1 Plans

We offer free and paid subscription tiers. Features, usage limits, and pricing for each tier are described on our pricing page and may change from time to time.

4.2 Billing

Paid subscriptions are billed in advance on a monthly or annual basis through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel. All fees are stated in U.S. dollars unless otherwise indicated.

4.3 Cancellation & Refunds

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. Fees are non-refundable except where required by applicable law or at our sole discretion.

4.4 Price Changes

We will provide at least 30 days’ written notice (via email or in-app notification) before any price increase takes effect for your subscription.

5. Intellectual Property & Data Ownership

5.1 CreatorScore’s Intellectual Property

The Services — including all Content, CreatorScore Data, scoring algorithms, machine-learning models, software, visual design, trademarks, logos, and documentation — are and remain the exclusive property of CreatorScore, Inc. and its licensors, protected by U.S. and international copyright, trademark, patent, trade-secret, and other intellectual-property laws.

Nothing in these Terms grants you any right, title, or interest in the Services or CreatorScore’s intellectual property except the limited license described in Section 5.3.

5.2 User Content

You retain ownership of your User Content. By submitting User Content to the Services, you grant CreatorScore a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to use, reproduce, modify, distribute, and display such User Content solely for the purpose of operating, improving, and promoting the Services. This license survives termination of your account only to the extent necessary to wind down Services already in progress.

You represent and warrant that you own or have the necessary rights to submit your User Content and to grant the foregoing license.

5.3 Limited License to Use the Services

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal purposes. This license does not include any right to:

  • Sublicense, resell, or redistribute the Services or any CreatorScore Data.
  • Modify, adapt, translate, or create derivative works based on the Services.
  • Reverse engineer, decompile, or disassemble any part of the Services.
  • Remove, alter, or obscure any proprietary notices or labels.

6. Prohibited Conduct

You agree that you will not:

  • Use the Services in violation of any applicable federal, state, local, or international law or regulation.
  • Use the Services for any fraudulent, deceptive, misleading, or unlawful purpose.
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
  • Interfere with, disrupt, or place an unreasonable burden on the Services, servers, or networks connected to the Services.
  • Attempt to gain unauthorized access to any part of the Services, other accounts, computer systems, or networks.
  • Upload or transmit viruses, worms, Trojan horses, or other malicious code.
  • Use the Services to harass, abuse, threaten, or harm another person or to promote violence or discrimination.
  • Use CreatorScore Data to build a competing product or service.

7. Anti-Scraping & Automated Access Policy

You may not scrape, crawl, spider, data-mine, or use any automated means (including bots, scripts, browser extensions, or AI agents) to access, extract, copy, index, or collect any data, Content, or CreatorScore Data from the Services, whether for commercial or non-commercial purposes, without our prior written consent.

This prohibition includes, without limitation:

  • Automated collection of creator scores, risk flags, analytics, or profile data.
  • Systematic downloading or caching of pages, API responses, or media assets.
  • Using headless browsers, browser automation tools, or HTTP clients to simulate user interactions.
  • Training, fine-tuning, or evaluating machine-learning or artificial-intelligence models on data obtained from the Services.
  • Accessing the Services at a rate that exceeds reasonable human usage or published API rate limits.

Violations of this section may result in immediate account termination, permanent IP blocking, and pursuit of all available legal remedies, including injunctive relief and damages. We actively monitor for automated access and enforce this policy through technical and legal measures.

Authorized search-engine crawlers (e.g., Googlebot, Bingbot) and AI-powered search assistants (e.g., PerplexityBot) may access publicly available pages in accordance with our robots.txt file. AI training bots are explicitly blocked.

8. API Terms

If we provide you with API access, the following additional terms apply:

  • API keys are confidential. Do not share, publish, or embed them in client-side code.
  • You must comply with all published rate limits and usage quotas.
  • You may not use the API to build a service that substantially replicates or competes with the Services.
  • We reserve the right to revoke API access at any time for any reason, including suspected abuse.

9. Creator Scores & Analytics Disclaimer

CreatorScores and all associated analytics are generated by proprietary AI algorithms based on publicly available data and, where applicable, user-provided data. While we strive for accuracy and fairness:

  • Scores are informational tools, not guarantees of a creator’s future behavior, content quality, or partnership outcomes.
  • Scores may change as new data becomes available or as our algorithms are updated.
  • We make no representation that scores are error-free, complete, or suitable for any particular purpose.
  • You should use CreatorScores as one factor among many when evaluating potential partnerships.

CreatorScore is not responsible for any business decisions, financial losses, or reputational harm arising from reliance on scores or analytics provided through the Services.

10. Dispute Resolution for Creators

If you are a creator and believe your CreatorScore contains inaccuracies or is based on incorrect data, you may submit a dispute by emailing [email protected] with the specific data points you believe are incorrect and supporting evidence. We will review disputes within 30 business days and notify you of the outcome. We reserve the right to accept or reject disputes at our sole discretion.

11. Third-Party Services & Links

The Services may integrate with or contain links to third-party websites, platforms, and services (e.g., YouTube, Instagram, Stripe). We do not control and are not responsible for the content, policies, or practices of any third-party service. Your use of third-party services is governed by their respective terms and privacy policies.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT, CREATORSCORE DATA, AND MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. CREATORSCORE EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CREATORSCORE DATA OR CONTENT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CREATORSCORE, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF CREATORSCORE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL CREATORSCORE’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO CREATORSCORE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

14. Indemnification

You agree to indemnify, defend, and hold harmless CreatorScore, Inc. and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or relating to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of a third party.

15. Termination

15.1 By You

You may terminate your account at any time by contacting us or using the account-deletion feature in your settings. Termination does not entitle you to a refund of any prepaid fees.

15.2 By Us

We may suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

15.3 Effect of Termination

Upon termination, we may delete your account data within 90 days, except as required by law or as necessary for legitimate business purposes (e.g., fraud prevention, financial records). Sections 5, 6, 7, 12, 13, 14, 16, and 17 survive termination.

16. Governing Law & Dispute Resolution

16.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict-of-law principles.

16.2 Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitration shall be conducted in the State of Delaware. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

16.3 Class Action Waiver

YOU AND CREATORSCORE AGREE THAT ANY PROCEEDINGS TO RESOLVE DISPUTES WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, both you and CreatorScore waive any right to a jury trial.

16.4 Injunctive Relief

Notwithstanding the foregoing, CreatorScore may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights or to enforce Section 7 (Anti-Scraping).

17. General Provisions

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and CreatorScore regarding the Services and supersede all prior agreements.
  • Severability: If any provision of these Terms is held invalid or unenforceable, such provision shall be modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
  • Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
  • Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
  • Notices: We may provide notices to you via email, in-app notification, or by posting on the Services. You may provide notices to us by emailing [email protected].
  • Force Majeure: We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, pandemics, war, terrorism, labor disputes, or infrastructure failures.

18. Contact Information

For questions about these Terms, please contact us:

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